Shipping policy

At Mast Aroma, we are dedicated to delivering your fragrance swiftly and securely, with free shipping on all orders within Pakistan.

1. Shipping Destinations

  • We currently ship only within Pakistan, with free shipping on all orders.

2. Shipping Times

  • Processing Time: Orders are processed within 1-3 business days after purchase confirmation.
  • Delivery Time: Once processed, orders typically arrive within 3-5 business days.

3. Order Tracking

  • Once your order is shipped, you’ll receive a confirmation email with tracking information to monitor your delivery.

4. Order Issues

  • If you experience any issues or do not receive your order within the estimated time frame, please contact our customer service team at themastaroma@gmail.com with your order number, and we’ll be happy to assist.

5. Shipping During Sales and Promotions

  • Orders placed during sales or promotional events may take an additional 2-3 days to process due to higher order volumes.

6. Incorrect Address

  • Please ensure your shipping details are correct at checkout, as Mast Aroma cannot be held responsible for delays or nondelivery due to incorrect addresses.