Shipping policy
At Mast Aroma, we are dedicated to delivering your fragrance swiftly and securely, with free shipping on all orders within Pakistan.
1. Shipping Destinations
- We currently ship only within Pakistan, with free shipping on all orders.
2. Shipping Times
- Processing Time: Orders are processed within 1-3 business days after purchase confirmation.
- Delivery Time: Once processed, orders typically arrive within 3-5 business days.
3. Order Tracking
- Once your order is shipped, you’ll receive a confirmation email with tracking information to monitor your delivery.
4. Order Issues
- If you experience any issues or do not receive your order within the estimated time frame, please contact our customer service team at themastaroma@gmail.com with your order number, and we’ll be happy to assist.
5. Shipping During Sales and Promotions
- Orders placed during sales or promotional events may take an additional 2-3 days to process due to higher order volumes.
6. Incorrect Address
- Please ensure your shipping details are correct at checkout, as Mast Aroma cannot be held responsible for delays or nondelivery due to incorrect addresses.